Liquid Image Digital Camera Mask – FAQ

Can the Camera Mask files play on both a PC and a MAC?

Yes.  All Camera Mask models create files that can play back on a PC or a MAC. No software beyond what you would normally use to view images or videos is required to view or play the video or photo files. The Camera Mask acts like an external hard drive, similar to a USB thumb drive.

Can the Camera Mask utilize a 4GB, 8GB or 16GB micro SDHC (High Capacity) card?

The Liquid Image 310 will support both a microSD card and a microSDHC card up to 8GB. The 320 HD Scuba Series will support both a microSD card and a microSDHC card up to 32GB.

Where is the Serial Number Located?

The Serial Number is located inside the left compartment (when looking at the back of the mask). Remove the left cap and look for the serial number sticker inside the compartment.

Will the Camera Mask work in Salt Water and Fresh Water?

Yes. You may use the Camera Mask in oceans, lakes, rivers and pools. Make sure you rinse the Camera Mask with fresh water to clean of any salt, chlorine or debris after each use. Make sure to press the buttons while the mask is submerged underwater to insure that no salt remains on the button rods.

Do you offer prescription lenses?

At this time we do not offer prescription lenses for the Camera Mask. This may become available at a later date or through a third party. Please check our website periodically as this option may become available.

How do I delete my images and videos?

You may select and delete files when connected to a computer. Please see the USER MANUAL for complete instructions.

What type of image or video files are created?

Please see the specification on each model for more information.

Do you have more than one size Camera Mask?

The Camera Mask Mid size fits most faces. The silicone skirt conforms to a variety of face sizes and shapes from teens to adult males. If you have a wider than average face or a larger than average nose, then you should choose the Large size. Currently the Large is only available in two models: 310 Video Mask and 320 HD Scuba Series.

What is the weight of the mask?

The mask weight is approximately 0.65 lbs or 0.295 Kilograms. The weight is not noticeably different from other masks.

Does it come with a light or a ash?

You may add side lights to all models created from 2009 on. Lights are recommended for dives with low lighting conditions, such as dives beyond 20 feet, dives on overcast days, night dives, or night snorkelling. You may also choose to carry a hand held underwater light source to bring out additional colour underwater. Underwater torches are sold at stores where you find other Scuba Equipment.

How can I adjust the settings of the Camera Mask?

Adjustable settings were not created for a reason. This camera is meant to simplify underwater photos and videos. The product was created to be easy to use, yield the best possible results most of the time and to minimize the number of distractions created by a camera while swimming or diving. It is not intended to compete with high end underwater camera equipment, although the quality is nice.

Can I use this for surfing, white water rafting or while riding my motorcycle?

No. Please do not use the Camera Mask for purposes other than swimming, snorkelling or scuba diving.
Please read all precautions and warnings in the USER MANUAL prior to use.

How long of a Video can I record?

Please see the USER MANUAL. Video recording time may be increased by adding a micro SD or microSD/SDHC card depending on your model. All models can record over 1 hour of video if a large enough memory card is added.

Does the Camera Mask record sound?

The VideoMask Series and Scuba Series both record sound.

Does the LCD display screen display my images and videos?

No. The LCD display screen tells you the mode, battery life and quantity of image or video files recorded.
It will also indicate if you have a micro SD card inserted. It is difficult to review images and videos while underwater or while in the sun, so the Camera Mask does not have an image display screen. Run the practice tests described in the USER manual or the SUPPORT videos prior to an outing. This will help you to take the best possible photos or videos while utilizing the Camera Mask. With the use of a Micro SD Card you are able to record a large number of files, which you may review once you have returned to your computer.